🛡️ At DinoRider™, your privacy is our top priority. We collect only the information necessary to process and deliver your order, and we never sell your data to third parties.
1. Information We Collect
When you place an order on our website, we collect the following personal information:
- Full name and shipping address
- Email address
- Phone number (optional, for delivery notifications)
- Payment information (processed securely via encrypted payment providers — we never store card numbers)
- IP address and browser information (for fraud prevention)
2. How We Use Your Information
We use the information we collect exclusively to:
- Process and fulfill your order
- Send order confirmation and shipping updates by email
- Respond to customer service inquiries
- Prevent fraudulent transactions and protect our customers
- Improve our website and shopping experience
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Payment Security
All payments are processed through PCI-DSS compliant payment processors. Your credit card information is encrypted using industry-standard SSL (256-bit) technology and is never stored on our servers. DinoRider™ does not have direct access to your full card details.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember items in your shopping cart
- Understand how visitors use our site (analytics)
- Improve page load speed and performance
You can disable cookies through your browser settings at any time. Note that disabling cookies may affect some functionality of our site.
5. Third-Party Services
We may share limited data with trusted third-party services strictly necessary to operate our business, including:
- Shipping carriers (UPS, USPS, FedEx) — to deliver your order
- Payment processors — to process your transaction securely
- Email service providers — to send order confirmations
These partners are contractually obligated to protect your information and may not use it for any other purpose.
6. Data Retention
We retain your personal information only as long as necessary to fulfill your order and comply with legal obligations (typically up to 3 years for tax and accounting records). After this period, your data is securely deleted.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (subject to legal requirements)
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at support@dino.us.
8. Children's Privacy
Our website is intended for adults making purchases. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us immediately at support@dino.us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: support@dino.us
We respond to all inquiries within 24–48 hours.